Jeff Carsten is the principle Marco Island Beach Photographer at Southern Light Photography. Our goal is simple: 100% customer satisfaction. We want our clients to be absolutely, positively overjoyed with their portraits. In that regard, we are nothing if not flexible.
Last winter one of our Marco Island Beach Photography clients suggested that we create their family portrait at their home rather than at the beach. There was a cranky baby in the family, and rain was right around the corner. So we said “sure — whatever you want is what we will do.”
So we set up lights and brought furniture around to the front of the house, and created this lovely family portrait:
After the portrait was made, one of the men asked if we could take his photo for a head shot. We said: “sure, whatever you want”, and created this business head shot for him:
The skies started to clear, and the client said, “Gee that was fun. Can we still shoot at the beach? So I said “sure, whatever you want” and set out for the beach.
The light was great and the family was comfortable with the process, and we we created this wonderful Marco Island Beach portrait for them:
Which one did they like best? They couldn’t decide, so they bought wall portraits of both: one for their home up north, and one for their home in Florida. The client got what they wanted and more, and we didn’t charge them anything additional for the double session. I believe that if the portraits are really outstanding, the client will find room for them in the home. There is no better use of wall space than a family portrait!
For many families, the reunion at the beach is a big deal. Everybody together at one time, in an idyllic setting, enjoying each other — truly a once in a lifetime experience. But getting everybody together for a family portrait can be a chore, and not everyone in the family approaches the experience with a great attitude. Everyone wants the irreplaceable portrait of the whole family, but a portrait of stiff and serious people isn’t going to cut it. The beach is a place to unwind and have fun, and the family portrait should reflect not only the presence of the family members, but the personality and relationship of the family members. There is a huge difference between recording an event and capturing emotion. And those emotions have to be real, even if they are not conventional “smiles”.
Here’s the secret: your photographer has to interact with your family members, and that requires eye contact. If your photographer has his eye in the camera viewfinder, there is only so much that she can do to get you happy. She can talk to you, but that’s about it. The secret is for the photographer to get out from behind the camera. To do that, he has to use a tripod, and a remote control shutter release. This technique allows the photographer to move — whether it’s to jump in and tickle a surly toddler, point at Grandpa and ask something foolish, break out a rubber chicken, put on a clown nose. . . generally play the excited clown role until the group lightens up and begins to laugh. And when you have laughter, you can capture true happiness. From a photographer’s standpoint, we know that expression is what it’s all about, especially with the kids.
So why don’t more photographers use this technique? Maybe they don’t know technically how to do it. But it’s probably because they don’t have enough experience dealing with Moms looking at proofs of the session. It’s the kiss of death to hear “that’s not his real smile”, but it takes hundreds of sessions to figure out how to get the smiles that make your heart skip a beat when you see them in pictures. That’s the kind of portrait you want.